Environment:

Reducing environmental impact of our activities alongside our employees.

Climate change is one of the most pressing global challenges, impacting communities, ecosystems, and economies. Southern Hospitality is committed to reducing its environmental footprint and building long-term resilience.

2030 Group Objectives: 

• Achieve 100% renewable electricity usage across all operations within the Group.
• Achieve full annual reporting of Scope 1, 2, and 3 emissions for all Group Entities.
• Achieve a group-wide recycling rate of 65% of total waste.

Our Achievements:

 Southern Hospitality is transitioning its operational fleet to hybrid vehicles as replacements are required, supporting a gradual shift toward lower-emission transport options

As of 2025, 100% of electricity usage in New Zealand is matched with Renewable Energy Certificates

Climate Fresk workshops have been implemented to provide employees with a deeper understanding of climate science and the systemic challenges of climate change

Product:

Offering sustainable offers and engaging our partners.

Supporting customers in their environmental transition is a shared priority across all ECF Group subsidiaries. Southern Hospitality is committed to enhancing its product offerings through innovation, responsible sourcing, and strong supplier engagement.

2030 Group Objectives: 

• Ensure 100% of our suppliers are signatories to our Responsible Purchasing Charter.
• Increase the proportion of responsible products in our portfolio by 5% each year.

Our Achievements:

Continued expansion of the environmentally preferred product range, providing customers with sustainable alternatives aligned with the company’s commitment to responsible sourcing

Ongoing engagement with suppliers through the Responsible Purchasing Charter and accompanying Supplier Questionnaire, encouraging continuous improvement in sustainability practices across the supply chain.

Human:

Developing and protecting human capital within and beyond our company. 

People are at the heart of Southern Hospitality’s operations. The company is committed to creating a respectful, supportive environment where everyone can thrive, with a strong focus on development, well-being, diversity, and inclusion.

2030 Group Objectives: 

• Achieve gender parity in management and staff positions.
• Ensure 100% of managers are trained in diversity and inclusion..

Our Achievements:

Southern Hospitality was recognised as a Great Place to Work for the second consecutive year

Employees are encouraged to engage with their communities through Give Back and volunteering initiatives that support local causes.

All employees across Southern Hospitality receive at least the living wage, reinforcing the company’s commitment to fair and equitable pay.

Gender diversity and inclusion metrics are tracked and reported on annually across the workforce

The management team in both Australia and New Zealand is actively participating in diversity and inclusion training, with coordination support from ECF Group.

Ethics:

Respecting ethical and regulatory principles.

Compliance with ethical and regulatory standards is fundamental to building trust with our customers, partners, employees, and communities. Our priority is to maintain strict compliance with both global and local regulations, foster a strong ethical culture, safeguard data, and ensure stakeholder engagement aligns with our commitment to responsible business practices.

Southern Hospitality upholds a strong commitment to ethical business practices, data protection, and regulatory compliance. As part of the ECF Group, a signatory to the United Nations Global Compact, the business aligns with its universal principles on human rights, labour, environment, and anti-corruption.

2030 Group Objectives: 

• Ensure 100% of exposed employess are trained in business ethics
• Ensure 100% of subsidiaries are GDPR compliant

Our Achievements:

A Modern Slavery Policy is in place, outlining Southern Hospitality’s approach to identifying, preventing, and addressing risks of forced labour and exploitation