You can find our relevant documents here:

Company Details
Company Name:
Company Number:
Your Name:
Your Email Address:

We will send a confirmation email to you for your records.
Your Rep's Email Address:

Site Information
Onsite Contact Name:
Onsite Contact Phone:
Preferred Visit Time:
Customer Address:
Equipment Details
Sales Order Number:

Enter the sales order number this item was shipped with if you know it.
Model Name / Description:
Serial Number:
Date of Installation:
Description of Fault:
Supporting photo:

If you have any supporting photos of the problem you may include them with this warranty claim form by clicking the buttons below and choosing up to three photos from your computer. Note that when you click the Submit button it may take some time for the form to be submitted as the photos are uploaded. Be patient.

Any images you choose must be a JPG or JPEG file (standard file from a digital camera/phone):

Supporting document (PDF):

If you have a supporting document, for example an invoice or a packing slip you may provide it here.

Terms & Conditions

Should the fault be caused by improper installation, improper use, abuse, or if no fault, Southern Hospitality Limited reserves the right to pass any costs including administrative fees back to the company listed above.


By sending this information to us you acknowledge that you have read and understand the terms and conditions of the Southern Hospitality Limited Warranty Policy.


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