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At Southern Hospitality, we stand behind the quality of every commercial kitchen equipment product we sell by fully supporting the manufacturer’s warranty. Our comprehensive servicing solutions ensure that your equipment operates at peak performance, minimising downtime and maximising efficiency.
To help extend the lifespan of your equipment and prevent unexpected breakdowns, we also offer preventative maintenance services. Regular servicing helps reduce repair costs, improve energy efficiency, and ensure compliance with safety regulations, keeping your kitchen running smoothly.
Maximise Equipment Performance with Preventative Maintenance
Investing in high-quality commercial kitchen equipment is just the first step, maintaining it properly is what ensures long-term performance, cost efficiency, and operational reliability. At Southern Hospitality, we offer comprehensive preventative maintenance services to help extend the lifespan of your equipment, reduce the risk of unexpected breakdowns, and keep your kitchen running at peak efficiency.
Why is Preventative Maintenance Essential?
✔ Reduce Repair Costs & Avoid Downtime
Unplanned equipment failures can lead to costly repairs, lost revenue, and operational disruptions. With regular servicing and proactive maintenance, we identify and fix minor issues before they become major problems, helping you avoid expensive emergency repairs and unnecessary downtime.
✔ Improve Energy Efficiency & Lower Running Costs
Well-maintained equipment runs more efficiently, consuming less energy and reducing operational costs. Our expert servicing ensures that your ovens, refrigeration units, dishwashers, and other appliances are performing optimally, helping your business save on energy bills while reducing its environmental impact.
✔ Ensure Compliance with Safety & Health Regulations
In the food service industry, safety and compliance are non-negotiable. Regular maintenance ensures that your equipment meets food safety, electrical, gas, and workplace health and safety regulations, reducing the risk of fire hazards, contamination, or breakdown-related accidents.
✔ Maximise Equipment Lifespan & Protect Your Investment
Your kitchen equipment is a significant investment, and proper maintenance helps extend its lifespan. Routine servicing prevents wear and tear, ensuring that your cooking, refrigeration, and dishwashing equipment performs reliably for years to come, providing better long-term value for your business.
✔ Tailored Maintenance Plans for Every Business
We understand that every kitchen is unique, which is why we offer customised maintenance schedules based on your equipment type, usage, and operational needs. Our nationwide team of expert technicians services restaurants, cafés, hotels, catering businesses, aged care facilities, and more—wherever you are in New Zealand, we can come to you.
Book a Preventative Maintenance Service Today!
Don’t wait for equipment failure to disrupt your business. Contact our service team today to discuss preventative maintenance solutions that will keep your kitchen running smoothly, efficiently, and safely.
Warranty Cover Information
Listed below is the basic warranty cover information as a guide but please refer to the supplier's warranty for full details. Some of our suppliers prefer that they be contacted directly for a warranty. Specific brands that have this requirement have been identified in the list below with contact details for your convenience.
Any warranty work undertaken by Southern Hospitality will be carried out during normal working hours unless otherwise specified.
A Warranty Statement, outlining our Terms & Conditions, is available online for you to read.
|
BRAND |
PERIOD OF COVER **Special Items may differ |
WARRANTY SUPPLIER |
CONTACT DETAILS |
|
Adventys |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Antunes
|
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349
|
|
BakBar |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
|
Blendtec |
1 year parts & labour cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Blue Seal |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
|
Bongard |
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349
|
|
Bonn |
1 Year Parts & Labour Cover |
Fsm-PL |
|
|
Burns & Ferrall Stainless Steel and Composite Domestic sinks |
25 Years Parts Only |
Southern Hospitality |
0800 428 733 |
|
Burns & Ferrall Chambord Clay Traditional Domestic sinks |
5 Years Parts Only |
Southern Hospitality |
0800 428 733 |
|
Burns & Ferrall sinks accessories ( Waste kits, waste baskets, overflow plates) |
12 Month Parts Only |
Southern Hospitality |
0800 428 733 |
|
Burns & Ferrall Domestic Tapware |
5 Year Parts - Tap Housing 2 Years Parts - Ceramic cartridge |
Southern Hospitality |
0800 428 733 |
|
Cobra |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
|
Convotherm |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
|
Cossiga |
1 Year Parts & Labour Cover |
Cossiga |
0800 426 774 |
|
Delfield |
1 Year Parts Only Cover |
Southern Hospitality |
0800 178 349 |
|
Delta |
Refer to web site. |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
**For Special Items please contact |
** 0800 503 335 |
||
|
Eurochill – Display Cabinets |
1 Year Parts & Labour |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Eurochill – Food Service Refrigeration |
2 Years Parts & Labour |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Ferneto |
1 Year Parts & Labour |
Southern Hospitality |
0800 178 349 |
|
Frymaster |
1 Year Parts & Labour Cover. ** |
Southern Hospitality |
0800 178 349 |
|
Festive |
Refer to the supplier's website |
Festive Foods NZ Limited - Auckland |
09 349 3380 |
|
https://www.festivefoods.co.nz/ |
|||
|
Fiamma |
1 Year Parts & Labour |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Fisher |
1 Year Parts Only Cover |
Washtech |
0800 927 483 |
| https://www.washtech.co.nz/pages/warranty | |||
|
FPG |
Refer to the supplier's website |
Future Products Group (FPG) - Napier |
0800 367 374 / 06 8432 466 |
|
Friginox |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
| https://www.moffat.co.nz/moffat-express-equipment-warranty | |||
|
Garland |
1 Year Parts & Labour ** |
Southern Hospitality |
0800 178 349 |
|
Hamilton Beach |
1 Year Parts & Labour Back-to-Base warranty |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Hatco |
1 Year Parts & Labour |
Fsm-PL |
https://fsm-pl.com.au/book-a-service/ |
|
Hayman |
1 year parts & labour cover, Back-to-Base warranty |
Hayman |
06 344 2860 |
| http://www.hayman.co.nz/terms.html | |||
|
Hobart |
Refer Hobart Web Site |
Hobart New Zealand - Auckland |
0800 462 278 |
|
Jet
|
1 Year Parts Only Cover |
Southern Hospitality |
0800 178 349 |
|
Jetstream |
1 Year Parts & Labour Cover |
Fsm-PL |
https://fsm-pl.com.au/book-a-service/ |
|
Kolb |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Leader |
1 Year Parts & Labour Cover Back-to-Base warranty |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Manitowoc |
Sotto Model Ice Machines: 2 Years Parts & 1 Year Labour Indigo Ice Machine : 3 Years Parts & Labour |
Southern Hospitality |
0800 178 349 |
|
Mareno |
1 Year Parts & Labour Cover. ** |
Southern Hospitality |
0800 178 349 |
|
Meiko |
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349 |
|
Merrychef |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
|
Metaltecnica |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Nuovair |
2 Years Parts & Labour Cover |
Southern Hospitality |
0800 178 349 |
|
Pacojet |
1 Year Parts & Labour Cover Back-to-Base warranty |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Robot Coupe |
2 year parts & labour cover, Back-to-Base warranty |
Rankin McManus |
https://wp.robotcoupe.au/service-warranty-form-2/ |
|
RATIONAL - Combi Steamers |
12 months Parts & Labour Cover. Extended to 24 months subject to a certified RATIONAL technician commissioning the unit. |
Southern Hospitality |
0800 178 349 |
|
RATIONAL - iVario |
12 months Parts & Labour Cover. Extended to 24 months subject to a certified RATIONAL technician commissioning the unit. |
Southern Hospitality |
0800 178 349 |
|
Ramalhos |
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349 |
|
Sammic
|
1 Year Parts & Labour Cover Back-to-Base warranty |
Southern Hospitality |
0800 178 349 |
|
Scanbox |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Scotsman |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Skope |
Refer to suppliers website |
SKOPE Industries Ltd. - New Zealand |
0800 947 5673 |
|
https://skope.com/warranty |
https://skope.com/warranty | ||
|
Starline |
1 Year Parts & Labour Cover |
Washtech |
0800 927 483 |
| https://www.washtech.co.nz/pages/warranty | |||
|
Stoddart |
Refer to the supplier's website |
Stoddart Products - Australia |
0800 935 714 |
|
Suprema |
1 Year Parts & Labour Cover |
Southern Hospitality |
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|
Sveba Dahlen |
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349 |
|
True Heat |
1 Year Parts & Labour Cover. ** |
Southern Hospitality |
0800 178 349 |
|
T&S Taps |
1 Year Parts Only Cover |
Southern Hospitality |
0800 178 349 |
|
Turbo Air |
2 Year Parts & Labour Cover. ** |
Southern Hospitality |
0800 178 349 |
|
Please follow the below link: https://www.southernhospitality.co.nz/contactus/?enquiry_type=Warranty |
|||
|
Turbochef |
1 Year Parts & Labour Cover |
Southern Hospitality |
0800 178 349 |
|
Turbofan |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
| https://www.moffat.co.nz/moffat-express-equipment-warranty | |||
|
Thermodyne |
1 Year Parts Only Cover |
Southern Hospitality |
0800 178 349 |
|
Waldorf |
2 Year Parts & Labour Cover (unless purchased prior 1st September 2024 where cover is 1 year parts and labour) |
Moffat |
0800 663 328 |
| https://www.moffat.co.nz/moffat-express-equipment-warranty | |||
|
Woodson |
1 Year Parts & Labour Cover |
Stoddart |
0800 935 714 |
|
https://stoddart.co.nz/warranty-information |
|||
|
Zenith |
Refer to the supplier's website |
Zenith Heaters Ltd. - Auckland |
0800 558 055 |
|
zenithheaters.co.nz |
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