SHL Customer Portal

15/09/2018 11:41 am

Southern Hospitality Customer Portal

Customer Web Portal

At Southern Hospitality, we know that you are busy running your business so we would like to do everything we can to help you save time and effort when it comes to your supplies. Our new Customer Web Portal has been designed to deliver just that!

 

Southern Hospitality Customer Portal

 

Southern Hospitality Customer Portal

My Products

View my regularly purchased items

Feature
Shows your recently purchased items and items with your price.

Benefit
You can easily find and order your regularly purchased items at your correct price and on your account.

 

My Products

 

Southern Hospitality Customer Portal

My Web Orders

View Previous web order details

Feature
Lists all your web orders.

Benefit
You can easily see all your current and previous orders and when we implement ‘track and trace’ early next year, you will be able to follow the delivery of your order.

 

My Web Orders

 

Southern Hospitality Customer Portal

My Invoices

View previous invoices and credit notes

Feature
Lists copies of invoices and credit notes for this account.

Benefit
Can quickly and easily find and print copies of missing invoices or credit notes at a time that suits you.

 

Southern Hospitality Customer Portal

 

Southern Hospitality Customer Portal

Account Information

View and request updates to my account information

Feature
You can view additional information such as credit limit, balance remaining or even change your password. Access in this area can be restricted by the primary account holder.

Benefit
Easy way to see all account information in one place and can request changes from here to ensure the account is kept up to date.

 

Southern Hospitality Customer Portal

My Sales Rep

View sales representative and branch contact details

Feature
Shows the contact details for the sales rep allocated to manage your account.

Benefit
Handy reminder of your sales representative’s name and contact details to allow you to make an enquiry at anytime.

 

Southern Hospitality Customer Portal

 

Southern Hospitality Customer Portal

Addresses

View and request updates to my address details

Feature
Can view billing address and all delivery addresses.

Benefit
Easy way to see all addresses in one place and can request changes from here to ensure the account is kept up to date.

 

Shopping Cart

Feature
Show stock availability and estimated delivery time.

Benefit
You will know if we have the items in stock and will be warned if the items are selling fast or temporarily out of stock and be aware of the estimated delivery times.

 

Southern Hospitality Customer Portal

 

Track and Trace

Feature
Receive the code to track and trace your order in transit.

Benefit
You will know that the order has left our warehouse where it is exactly and when it will be delivered to your door.

 

Southern Hospitality Customer Portal


At Checkout

Feature
Enables purchasing on account and displays credit limit and available credit.

Benefit
Can order any time and have up to 50 days to pay. Purchase on the 1st of the month and pay 20th of the month following.

 


 

And coming soon…

Ability to view and print statements
Adding your favourite and wishlist products to a newly created "My Favourites" section.

 

TO ACTIVATE YOUR ACCOUNT

Please provide your sales rep with the correct email address/s to be used as your username. If you do not have these details, give us a call us at 0800 503 335 or email us at weborders@southernhospitality.co.nz.


Once your username has been processed, a welcome email will be sent to you and you can begin ordering online.

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Southern Hospitality Ltd