Customer Web PortalAt Southern Hospitality, we know that you are busy running your business so we would like to do everything we can to help you save time and effort when it comes to your supplies. Our new Customer Web Portal has been designed to deliver just that!
My ProductsView my regularly purchased items
Shows your recently purchased items and items with your price.
You can easily find and order your regularly purchased items at your correct price and on your account.
Add to FavouritesSave your favourite items
Shows a list of items you have marked as Favourite.
Favourite products which you regularly re-order to find them easily and save time.
My Web OrdersView Previous web order details
Lists all your web orders and relevant details.
Receive the code to track and trace your order in transit.
View current orders, track delivery by viewing courier details and easily place a reorder.
You will know that the order has left our warehouse where it is exactly and when it will be delivered to your door.
My InvoicesView previous invoices and credit notes
Lists copies of invoices and credit notes for this account.
Can quickly and easily find and print copies of missing invoices or credit notes at a time that suits you.
Account InformationView and request updates to my account information
You can view additional information such as your addresses, set delivery notifications email preferences, change your password, view team members and set restrictions, and request other detail changes. Access in this area can be restricted by the primary account holder.
Easy way to see all account information in one place and can request changes from here to ensure the account is kept up to date.
Login into multiple accounts with one email
Limit delivery addresses and viewing invoices.
Set a per order spend limit.
My Sales RepView sales representative and branch contact details
Shows the contact details for the sales rep allocated to manage your account.
Handy reminder of your sales representative’s name and contact details to allow you to make an enquiry at anytime.
Show stock availability and estimated delivery time.
You will know if we have the items in stock and will be warned if the items are selling fast or temporarily out of stock and be aware of the estimated delivery times.
Enables purchasing on account and displays credit limit and available credit.
Can order any time and have up to 50 days to pay. Purchase on the 1st of the month and pay 20th of the month following.
TO ACTIVATE YOUR ACCOUNT
Please provide your sales rep with the correct email address/s to be used as your username. If you do not have these details, give us a call us at 0800 503 335 or email us at firstname.lastname@example.org.
Once your username has been processed, a welcome email will be sent to you and you can begin ordering online.